Privacy Policy

Effective Date: December 4, 2022

Your privacy is important to us at Muun, and we are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website.

1. Information We Collect

Personal Information

When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details

Non-Personal Information

We may gather non-personal data such as:

  • Browser type
  • IP address
  • Pages visited on our site
  • Time spent on our website
    This helps us enhance your browsing experience and optimize our services.

Cookies

We use cookies—small data files stored on your device—to improve your browsing experience, remember your preferences, and analyze website performance. You can disable cookies via your browser settings, but note that this may limit certain features of our website.

2. How We Use Your Information

Order Fulfillment

We use your personal information to process orders, provide updates, and ensure a seamless shopping experience.

Service Improvements

Non-personal information helps us analyze user behavior to enhance website functionality and usability.

Marketing Communications

With your consent, we may send you promotional materials, newsletters, or special offers. You can unsubscribe from these communications at any time.

3. How We Share Your Information

Trusted Third-Party Providers

We may share your personal information with third-party service providers who assist with:

  • Payment processing
  • Order shipping
  • Customer support
    These providers are required to protect your information and use it solely for the services they provide.

Legal Obligations

We may disclose your information if required by law or to protect our rights and the safety of others.

4. Data Security

We implement robust security measures, including encryption and secure servers, to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Access and Correction

You have the right to access the personal information we hold and request corrections if necessary.

Data Deletion

You may request that we delete your personal information, subject to legal obligations.

Opt-Out

You can opt out of marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.

8. Contact Us

For any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Muun Customer Support

Email: hello@muuncare.com

Thank you for trusting Muun with your personal information.